Frequently Asked Questions
Q: Where are you located?
Q: Where does the tour go?
A: The tour starts out just west of Tin City, proceeds through Old Naples, the historic 3rd Street district. We also will go to the Naples Pier (great photo opportunity, facilities, and a quick break), then proceed up through the scenic 5th Avenue district and lastly through Cambier Park. See our map for the specific route.
Q: How long is the tour?
The tour itself is a little over an hour long. The safety video and initial ride training is about another 30 minutes, for a total of about 90 minutes.
Q: How often are the tours?
A: We offer 4 tours daily! 9:00am, 11:00am, 1:30pm & 3:30pm
Q: I bought tickets through Groupon, how do I setup my tour?
A: Please call our office during normal business hours at 239-260-3270 to make the reservation and mention you purchased your tickets from Groupon.
Q: Can I ride a Segway before I purchase tickets?
A: Unfortunately we do not offer test rides. Your tour will include ride training in our parking lot prior to your tour departure.
Q: What is the maximum number of riders at once?
A: We are able to accommodate up to 18 riders at once, with advanced purchase.
Q: When will my card be charged?
A: Your credit card will be charged the day before your tour and will be provided a receipt via email for your records.
Q: Is there a minimum age to take the tour?
A: Yes, the minimum age is 12 years old under the supervision of a paying adult.
Q: Is there a weight limit to participate in the Segway tour?
A: Yes, guests must weigh at least 80lbs (36kg) and cannot exceed 300lbs (118kg).
Q: Can more than 1 guest ride on a Segway at a time?
A: No, under no circumstances can more than one guest be on a Segway at a time.
Q: What is your cancellation policy?
A: Guests may cancel at any time by calling us at (239) 262-7300 or replying to your email confirmation. Cancellations received within 24 hours of your scheduled tour departure are non-refundable.
If you have purchased vouchers for this tour through a booking agency (Expedia, Groupon, etc.) you will need to contact them for their refund policy.
Q: Do I need a reservation?
A: It is advised that guests make reservations as our tours do fill up. We will always try to accommodate walk-in guests.
Q: Is the tour rain or shine?
A: For the safety of our guests and guides alike, we do not permit our Segway tour to operate in the rain and/or when our larking lot, the streets, sidewalks and pavements are wet.
Q: Should I bring water on the tour?
A: Absolutely! We have space on each Segway for water as well as handbags/person belongings.
Q: Can I ride if I am pregnant?
A: Unfortunately, no. Due to the potential risk to both the child and/or mother; pregnant guests may not participate.
What People Are Saying
Fantastic experience. We were all new to Segway’s, but Taylor our guide walked us through everything and made us feel safe and confident before we headed out. Nice,… read more
Taylor was a great tour guide and was very knowledgeable about the area and history of Naples. As a newbie to segways, he made the experience safe and enjoyable. Highly… read more
I literally loved the tour of Naples. Taylor was our tour guide, and he was awesome. Constantly cracking jokes and making it interesting for everyone. You get to view things… read more
Our tour guide was Taylor and he was great. Funny, informative and really kept us engaged throughout the tour. We saw and heard so much about Naples that we… read more
Should be in the top 10 ways to visit Naples. Florida. Fun and easy way to cover just over 5 miles of the town with views of the bay and… read more
This was the best birthday in Naples! Taylor is an awesome Tour guide and relates to everyone. You’ll fly like a bird on land and learn history about Naples. Whoever… read more
Sometimes when you live in a great place like Naples, Florida, you forget all of the great sightseeing there is. Even locals need a stay-cation and with Brian as your… read more
This is the second time in two months I’ve gone on this tour. Connie was our guide both times and I’ll request her again if other family members or friends… read more
Great tour. 90 minutes of going around beautiful Naples. Connie was great; very informative and chatty. Knew where the good picture spots were. Patient with us… read more
This was a such a FUN and wonderful experience! Brian was an EXCLLENY tour guide … friendly, outgoing, jovial and humorous, and very knowledgable! I would HIGHLY RECOMMEND… read more
Segway of Naples was awesome!!! Brian was our very patient and very informative tour guide. It was a first time experience for all four of us and it was so… read more
Do Segway tours in every city we visit. This tour w/Brian as our guide was the best! Lots of fun, knowledgeable and saw some great sites. This tour is a… read more
My cousin and I are here on vacation with our own Segways. We like to take tours when we travel to learn a city’s history and good places to eat… read more
Brian was a great tour guide full of wonderful information about Naples, excellent instructor for first time riders
What a fun family activity! Brian was our tour guide – he did a great job showing us the sites, providing some history, while also impressing us with all the… read more
Excellent tour, very informative and fun for the whole family. Brian, our tour guide was very patient, funny, knowledgeable and made the experience fantastic. Highly recommended.
Great Segway tour with this company. So knowledgeable about the city and its goings on. Bike rental was also very easy and we received great advice on how to maneuver… read more
Loved learning the history of Naples while riding a Segway around town! Our guide, Connie, was knowledgeable and fun _ a must do for sure!
Connie was our tour guide, we can’t even say enough good things about her!! She is so knowledgeable on the area, super polite to others we passed.
If you are… read more
We had so much fun on this tour! The Segways were a great way to see parts of Naples we haven’t seen before. Our 15 year old loved it!
Trek Bike Tour with Taylor was the BEST!! I had an amazing time! He is very knowledgeable and funny! I loved the microphone and headset dynamic. I was able to… read more
Connie our Tour Guide was amazing and extremely knowledgeable. Not only was she part of the Naples ECO System but a great sense of humor. Thank you for leading us… read more
This segway tour was the best we have been on. This was our third time on them and Connie our guide was great. The fact that they had… read more
Connie was fabulous. We were planning on going with another place that was a few dollars less but so glad we didn’t. Connie was knowledgeable, patient, funny and… read more
Segway tour was sooo much fun! Our tour guide Brian was patient in teaching each of us to ride Segway until we felt comfortable, and with a little more practice… read more
Connie was our tour guide. Great teacher is you never rode a Segway.
Very informative and patient. Really a great way to learn and enjoy your day
It was fun cruising the streets of Naples. The tour guide was very knowledgeable about the area and was able to joke around with our group to make it… read more
This tour is worth checking out! If your looking for some insight on the area for a couple hours and want to learn a little history about the Naples area,… read more
My friend and I took our 12 year old boys on the Segway tour of Naples and had a great time! Brian was so friendly and helpful. We were… read more
We had a great time seeing Naples this way. The segways were very easy to maneuver and the tour was fun and informational. Taylor was a great guide and was… read more