Frequently Asked Questions

Q: Where are you located?

A: We are located at 1010 6th Avenue South, Naples 34102 at our Experience Naples location next to Tin City.

Q: Where does the tour go?

A: The tour starts out just west of Tin City, proceeds through Old Naples, the historic 3rd Street district. We also will go to the Naples Pier (great photo opportunity, facilities, and a quick break), then proceed up through the scenic 5th Avenue district and lastly through Cambier Park. See our map for the specific route. 

Q: How long is the tour?

The tour itself is a little over an hour long. The safety video and initial ride training is about another 30 minutes, for a total of about 90 minutes.

Q: How often are the tours?

A: We offer 4 tours daily! 9:00am, 11:00am, 1:30pm & 3:30pm

Q: What is the maximum number of riders at once?

A: We are able to accommodate up to 28 riders at once, with advanced purchase.

Q: When will my card be charged?

A: Your credit card will be charged the day before your tour and will be provided a receipt via email for your records.

Q: Are we able to do a private tour?

A: Yes! Please contact our sales professionals at [email protected] or 239-260-3272 to inquire.

Q: How fast do the Segways go?

A: The average tour speed is about 8mph, similar to the speed of a fast jog.

Q: Is there a minimum age to take the tour?

A: Yes, the minimum age is 12 years old under the supervision of a paying adult.

Q: Is there a weight limit to participate in the Segway tour?

A: Yes, guests must weigh at least 80lbs (36kg) and cannot exceed 300lbs (118kg).

Q: Can more than 1 guest ride on a Segway at a time?

A: No, under no circumstances can more than one guest be on a Segway at a time.

Q: What is your cancellation policy?

A: Guests may cancel at any time by calling us at (239) 262-7300 or replying to your email confirmation.  Cancellations received within 24 hours of your scheduled tour departure are non-refundable.

Q: Do I need a reservation?

A: It is advised that guests make reservations as our tours do fill up.  We will always try to accommodate walk-in guests.

Q: Is the tour rain or shine?

A: For the safety of our guests and guides alike, we do not permit our Segway tour to operate in the rain and/or when our larking lot, the streets, sidewalks and pavements are wet.

Q: Should I bring water on the tour?

A: Absolutely! We have space on each Segway for water as well as handbags/person belongings.

Q: Can I ride if I am pregnant?

A: Unfortunately, no. Due to the potential risk to both the child and/or mother; pregnant guests may not participate.

Q: Can I ride a Segway before I purchase tickets?

A: Unfortunately we do not offer test rides. Your tour will include ride training in our parking lot prior to your tour departure.

What People Are Saying

  • star rating  I really enjoyed the guided Segway tour through Naples. Our Tour Guide Carl did an excellent job.. He was very knowledgeable about the area and how to ride the Segways.… read more


    star rating  We had fun Segway-ing with Carl as our tour guide. He was patient with helping us learn to maneuver the Segways. He was also a good public speaker & very… read more


    star rating  We had a great tour of the Naples area with Carl!! He gave us lots of information and history about Naples as we rode our Segways – would definitely… read more


    star rating  Hands down one of the coolest experiences my bf and I have done here in Naples. This is was our first time doing the Segway tour and it definitely won’t… read more

  • star rating  I did the Segway tour led by Carl May 21, 2022 on a get together with 5 High School friends. We had a blast despite the “feels like 103” degree… read more


    star rating  Awesome trip with Taylor. My daughter was nervous but he made it fun. I loved all of the spots that he took us too that I d rather not of… read more


    star rating  Sooo… A friend told me how great their tour was with the tour guide Taylor @Seway of Naples. I was looking forward to doing a tour with him, but… read more


    star rating  On May 1st I did the Segway Tours of Naples with my mom and aunt and it was so nice. Carl was our tour guide and he was really nice… read more

  • star rating  We enjoyed ourselves very much – great fun & informative!!!
    Carl – our tour guide – was awesome. He gave us a thorough one-on-one segway training in the parking… read more


    star rating  Carl our Segway guide was awesome! He was very knowledgeable and very patient with me as I was a first time rider. He explained the do’s and dont’s very clearly.… read more


    star rating  Had a great time. This is our 4th time in Naples. Tour Guide "Carl" was great. We will be back!! Do recommend it if you have… read more


    star rating  Great fun, safe and informative. Well managed by Brian. Machines were robust and easy to use. Even for us pensioners. Thank you.

  • star rating  Great way to tour the city. Our tour guide Taylor did a fantastic job! This is our second time doing the tour. Highly recommend it for a fun, family activity.

    Melissa G

    star rating  We had a small group of 4 and a great guide – Taylor – that kept things lively and interesting. He knew something about every street, home and business and… read more

    Ricky H

    star rating  A great tour. The segways were easy to learn and we felt out on the roads. The guide Taylor really made the experience memorable. A great guide full of local… read more


    star rating  Brian was a very knowledgeable and fun tour guide. We viewed the Naples Bay, stopped on the pier and learned some history of old Naples.

  • star rating  The segways are easy to operate, the tour is very nice, but our guide Brian was our favorite part of the experience! Very knowledgeable and helpful, gave us lots of… read more

    Theresa E

    star rating  We had a blast!!!! Our group was slightly apprehensive after watching the safety video – but our AWESOME tour guide, Brian – was the best! He was patient, kind, encouraging,… read more


    star rating  So much fun! I have done segway tours in many cities, I really enjoyed the fun and funny guide this time. Also, Taylor gave THE best instructions how to ride… read more


    star rating  Truly SUCH a fun, pleasant, and unique way to see the entire city and really get a feel for the Naples charm. Our tour guid Brian was so delightful and… read more

  • star rating  An amazing segway experience with Segway Tours of Naples! Our tour guide Taylor made the experience phenomenal. He’s got a great sense of humour and makes the tour 10x more… read more


    star rating  We had the best time with our guide Brian. This was my SIXTH time on the Segway
    in Naples, but it was just as good as the first –and of… read more


    star rating  For the last 25 years I’ve come to Naples to visit family and I have never done a Segway Tour. I’m so happy I decided to book one with my… read more


    star rating  If you’re looking for a smooth and enjoyable segway experience, this is your place. From beginning to end, the employees (especially our guide, Taylor) we’re friendly and ensuring safety of… read more

  • star rating  Brian did an outstanding job making us all comfortable for the first time on a Segway, including my 89 year old father-in-law. The tour was informative and entertaining and… read more


    star rating  It was our first time using segways and we all had a great time. Our guide, Brian, was courteous and knowledgeable about the area and made us feel safe… read more


    star rating  We really loved our Segway tour of Old Naples. None of my six family members had ever done this. But within 5min we were pros thanks to Brian our tour… read more


    star rating  We really enjoyed our Segway tour of old Naples. Riding a Segway is fun enough, but Brian really added to our enjoyment. He has a good… read more

  • star rating  We had an amazing tour around Naples on Segways. Our guide, Brian, was very friendly and took the time to teach our first time riders how to safely operate the… read more


    star rating  Taylor was an excellent tour guide. We had so much fun riding around Naples on the trikes and Segway. Can’t wait to do it again.


    star rating  Taylor was awesome !! Great tour guide. Only issue I had was Segway bike people were too slow. Weather was perfect at our 9am tour.


    star rating  Excellent tour with Brian as our guide. He did an amazing job making sure we were very comfortable before leaving the parking lot. It’s a great idea for… read more