Frequently Asked Questions

Q: Where are you located?

A: We are located at 1010 6th Avenue South, Naples 34102 at our Experience Naples location next to Tin City.

Q: Where does the tour go?

A: The tour starts out just west of Tin City, proceeds through Old Naples, the historic 3rd Street district. We also will go to the Naples Pier (great photo opportunity, facilities, and a quick break), then proceed up through the scenic 5th Avenue district and lastly through Cambier Park. See our map for the specific route. 

Q: How long is the tour?

The tour itself is a little over an hour long. The safety video and initial ride training is about another 30 minutes, for a total of about 90 minutes.

Q: How often are the tours?

A: We offer 4 tours daily! 9:00am, 11:00am, 1:30pm & 3:30pm

Q: What is the maximum number of riders at once?

A: We are able to accommodate up to 28 riders at once, with advanced purchase.

Q: When will my card be charged?

A: Your credit card will be charged the day before your tour and will be provided a receipt via email for your records.

Q: Are we able to do a private tour?

A: Yes! Please contact our sales professionals at [email protected] or 239-260-3272 to inquire.

Q: How fast do the Segways go?

A: The average tour speed is about 8mph, similar to the speed of a fast jog.

Q: Is there a minimum age to take the tour?

A: Yes, the minimum age is 12 years old under the supervision of a paying adult.

Q: Is there a weight limit to participate in the Segway tour?

A: Yes, guests must weigh at least 80lbs (36kg) and cannot exceed 300lbs (118kg).

Q: Can more than 1 guest ride on a Segway at a time?

A: No, under no circumstances can more than one guest be on a Segway at a time.

Q: What is your cancellation policy?

A: Guests may cancel at any time by calling us at (239) 262-7300 or replying to your email confirmation.  Cancellations received within 24 hours of your scheduled tour departure are non-refundable.

Q: Do I need a reservation?

A: It is advised that guests make reservations as our tours do fill up.  We will always try to accommodate walk-in guests.

Q: Is the tour rain or shine?

A: For the safety of our guests and guides alike, we do not permit our Segway tour to operate in the rain and/or when our larking lot, the streets, sidewalks and pavements are wet.

Q: Should I bring water on the tour?

A: Absolutely! We have space on each Segway for water as well as handbags/person belongings.

Q: Can I ride if I am pregnant?

A: Unfortunately, no. Due to the potential risk to both the child and/or mother; pregnant guests may not participate.

Q: Can I ride a Segway before I purchase tickets?

A: Unfortunately we do not offer test rides. Your tour will include ride training in our parking lot prior to your tour departure.

What People Are Saying

  • star rating  Had a great time. This is our 4th time in Naples. Tour Guide "Carl" was great. We will be back!! Do recommend it if you have… read more


    star rating  Great fun, safe and informative. Well managed by Brian. Machines were robust and easy to use. Even for us pensioners. Thank you.


    star rating  Great way to tour the city. Our tour guide Taylor did a fantastic job! This is our second time doing the tour. Highly recommend it for a fun, family activity.

    Melissa G

    star rating  We had a small group of 4 and a great guide – Taylor – that kept things lively and interesting. He knew something about every street, home and business and… read more

    Ricky H
  • star rating  A great tour. The segways were easy to learn and we felt out on the roads. The guide Taylor really made the experience memorable. A great guide full of local… read more


    star rating  Brian was a very knowledgeable and fun tour guide. We viewed the Naples Bay, stopped on the pier and learned some history of old Naples.


    star rating  The segways are easy to operate, the tour is very nice, but our guide Brian was our favorite part of the experience! Very knowledgeable and helpful, gave us lots of… read more

    Theresa E

    star rating  We had a blast!!!! Our group was slightly apprehensive after watching the safety video – but our AWESOME tour guide, Brian – was the best! He was patient, kind, encouraging,… read more

  • star rating  So much fun! I have done segway tours in many cities, I really enjoyed the fun and funny guide this time. Also, Taylor gave THE best instructions how to ride… read more


    star rating  Truly SUCH a fun, pleasant, and unique way to see the entire city and really get a feel for the Naples charm. Our tour guid Brian was so delightful and… read more


    star rating  An amazing segway experience with Segway Tours of Naples! Our tour guide Taylor made the experience phenomenal. He’s got a great sense of humour and makes the tour 10x more… read more


    star rating  We had the best time with our guide Brian. This was my SIXTH time on the Segway
    in Naples, but it was just as good as the first –and of… read more

  • star rating  For the last 25 years I’ve come to Naples to visit family and I have never done a Segway Tour. I’m so happy I decided to book one with my… read more


    star rating  If you’re looking for a smooth and enjoyable segway experience, this is your place. From beginning to end, the employees (especially our guide, Taylor) we’re friendly and ensuring safety of… read more


    star rating  Brian did an outstanding job making us all comfortable for the first time on a Segway, including my 89 year old father-in-law. The tour was informative and entertaining and… read more


    star rating  It was our first time using segways and we all had a great time. Our guide, Brian, was courteous and knowledgeable about the area and made us feel safe… read more

  • star rating  We really loved our Segway tour of Old Naples. None of my six family members had ever done this. But within 5min we were pros thanks to Brian our tour… read more


    star rating  We really enjoyed our Segway tour of old Naples. Riding a Segway is fun enough, but Brian really added to our enjoyment. He has a good… read more


    star rating  We had an amazing tour around Naples on Segways. Our guide, Brian, was very friendly and took the time to teach our first time riders how to safely operate the… read more


    star rating  Taylor was an excellent tour guide. We had so much fun riding around Naples on the trikes and Segway. Can’t wait to do it again.

  • star rating  Taylor was awesome !! Great tour guide. Only issue I had was Segway bike people were too slow. Weather was perfect at our 9am tour.


    star rating  Excellent tour with Brian as our guide. He did an amazing job making sure we were very comfortable before leaving the parking lot. It’s a great idea for… read more


    star rating  Great tour, Brian was very informative and a fun guide! The segways are always fun to ride and it was great to see the city!


    star rating  Brian made the trip so much fun. He was very knowledgeable about the area. Made everything fun and safe. Would highly recommend.

  • star rating  Taylor was a great Tour Guide! He provided a lot of local history and kept us laughing with his jokes. The equipment was very nice and easy to… read more


    star rating  We had friends visiting from New Hampshire and decided to do the segue of Naples tour. We had an amazing guy named Taylor. By the way, hi Taylor‘s mom! Taylor… read more


    star rating  Brian was awesome! Great tour guide. Tons of fun! Helped learning to ride the Segway, fun and easy!!


    star rating  We had a blast finding out about down town Naples! Our tour guide Brian was terrific! He was funny, helpful and so knowledgeable!

  • star rating  Loved this tour! Our tour guide, Brian was an excellent teacher for our group of beginners! The tour was fun and entertaining. We had a great time! Thank you!


    star rating  Segway "training" was very thorough and all guests had a blast. Love touring Old Naples. Will definitely book again.


    star rating  So much fun! Learned a lot of interesting things about the area, Brian the tour guide was very friendly and funny. Would definitely recommend.


    star rating  Brian was so great and easy to work with. He didn’t try to hustle us but, just sat and had all kinds of conversation with us Naples newbies. … read more