Frequently Asked Questions
Q: Where are you located?
Q: Where does the tour go?
A: The tour starts out just west of Tin City, proceeds through Old Naples, the historic 3rd Street district. We also will go to the Naples Pier (great photo opportunity, facilities, and a quick break), then proceed up through the scenic 5th Avenue district and lastly through Cambier Park. See our map for the specific route.
Q: How long is the tour?
The tour itself is a little over an hour long. The safety video and initial ride training is about another 30 minutes, for a total of about 90 minutes.
Q: How often are the tours?
A: We offer 4 tours daily! 9:00am, 11:00am, 1:30pm & 3:30pm
Q: I bought tickets through Groupon, how do I setup my tour?
A: Please call our office during normal business hours at 239-260-3270 to make the reservation and mention you purchased your tickets from Groupon.
Q: Can I ride a Segway before I purchase tickets?
A: Unfortunately we do not offer test rides. Your tour will include ride training in our parking lot prior to your tour departure.
Q: What is the maximum number of riders at once?
A: We are able to accommodate up to 18 riders at once, with advanced purchase.
Q: When will my card be charged?
A: Your credit card will be charged the day before your tour and will be provided a receipt via email for your records.
Q: Is there a minimum age to take the tour?
A: Yes, the minimum age is 12 years old under the supervision of a paying adult.
Q: Is there a weight limit to participate in the Segway tour?
A: Yes, guests must weigh at least 80lbs (36kg) and cannot exceed 300lbs (118kg).
Q: Can more than 1 guest ride on a Segway at a time?
A: No, under no circumstances can more than one guest be on a Segway at a time.
Q: What is your cancellation policy?
A: Guests may cancel at any time by calling us at (239) 262-7300 or replying to your email confirmation. Cancellations received within 24 hours of your scheduled tour departure are non-refundable.
If you have purchased vouchers for this tour through a booking agency (Expedia, Groupon, etc.) you will need to contact them for their refund policy.
Q: Do I need a reservation?
A: It is advised that guests make reservations as our tours do fill up. We will always try to accommodate walk-in guests.
Q: Is the tour rain or shine?
A: For the safety of our guests and guides alike, we do not permit our Segway tour to operate in the rain and/or when our larking lot, the streets, sidewalks and pavements are wet.
Q: Should I bring water on the tour?
A: Absolutely! We have space on each Segway for water as well as handbags/person belongings.
Q: Can I ride if I am pregnant?
A: Unfortunately, no. Due to the potential risk to both the child and/or mother; pregnant guests may not participate.
What People Are Saying
Extremely easy to learn to ride a Segway — even the older members of our group were comfortable in minutes. Very enjoyable and informative tour. Taylor kept it… read more
I loved this fun experience and the tour guide Taylor really made my day! He took us to see really cool places and had an amazing personality! He was super… read more
Taylor was a great guide. First time my husband and I and daughter rode segways. Taylor was an awesome teacher . We picked it up right a way. We enjoyed… read more
Taylor was a gem of a tour guide! He was customer oriented, friendly, and knowledgeable! Even if you have been coming to Naples for years, this was still interesting and… read more
If you’ve never road a Segway before, book this tour now!! This was so much fun and we are looking forward to doing this again in another city. … read more
What a blast! Have been to Naples, Florida many times visiting family, but had never taken a tour of the town before. Segway site-seeing is super fun and… read more
Wow, this was our first experience on a Segway and our first visit to Naples. Connie, you made this excursion a memorable experience. We will never forget our… read more
Connie was an exceptional guide. She shared stories of Naples and taught us quite a lot about it’s history. The areas we rode through during the tour… read more
The company and our guide(Connie) were great! She was very informative and fun. It was a new experience and a great way to see some of the Naples area.
Connie was wonderful! She took her time to ensure everyone in the large group felt comfortable. The tour was great! I will definitely do his again!
I was skeptical that I would not be able to ride the segway and I would be the person who would end up crashing. However; Connie was our guide… read more
I loved the experience thanks to Connie she made the classes easy and safe. I remember telling her don’t go fast out there. I was amazed at how convertible and… read more
I was terrified to get on a segway, especially after the safety video to the point that I almost didn’t do it. I tell you, I am so glad I… read more
Connie was our guide and she made it a great experience. My partner and I have done this tour before but were with someone that hadn’t. Connie gave us so… read more
This was our first time riding a Segway. Connie made this trip AMAZING! She made us feel right at ease and we had a great time thanks to her cheerful… read more
Our Segway Tours of Naples experience was AMAZING! We learned SO much about Naples (even as locals), enjoyed riding the Segways, and had SO much with our tour guide, Taylor!… read more
Being a senior & my second time on a segway was a positive experience. Taylor could not have been more patient with us. He is also outgoing, informative, and likes… read more
Fantastic experience. We were all new to Segway’s, but Taylor our guide walked us through everything and made us feel safe and confident before we headed out. Nice,… read more
Taylor was a great tour guide and was very knowledgeable about the area and history of Naples. As a newbie to segways, he made the experience safe and enjoyable. Highly… read more
I literally loved the tour of Naples. Taylor was our tour guide, and he was awesome. Constantly cracking jokes and making it interesting for everyone. You get to view things… read more
Our tour guide was Taylor and he was great. Funny, informative and really kept us engaged throughout the tour. We saw and heard so much about Naples that we… read more
Should be in the top 10 ways to visit Naples. Florida. Fun and easy way to cover just over 5 miles of the town with views of the bay and… read more
This was the best birthday in Naples! Taylor is an awesome Tour guide and relates to everyone. You’ll fly like a bird on land and learn history about Naples. Whoever… read more
Sometimes when you live in a great place like Naples, Florida, you forget all of the great sightseeing there is. Even locals need a stay-cation and with Brian as your… read more
This is the second time in two months I’ve gone on this tour. Connie was our guide both times and I’ll request her again if other family members or friends… read more
Great tour. 90 minutes of going around beautiful Naples. Connie was great; very informative and chatty. Knew where the good picture spots were. Patient with us… read more
This was a such a FUN and wonderful experience! Brian was an EXCLLENY tour guide … friendly, outgoing, jovial and humorous, and very knowledgable! I would HIGHLY RECOMMEND… read more
Segway of Naples was awesome!!! Brian was our very patient and very informative tour guide. It was a first time experience for all four of us and it was so… read more
Do Segway tours in every city we visit. This tour w/Brian as our guide was the best! Lots of fun, knowledgeable and saw some great sites. This tour is a… read more
My cousin and I are here on vacation with our own Segways. We like to take tours when we travel to learn a city’s history and good places to eat… read more