Frequently Asked Questions

Q: Where are you located?

A: We are located at 1010 6th Avenue South, Naples 34102 at our Experience Naples location next to Tin City.

Q: Where does the tour go?

A: The tour starts out just west of Tin City, proceeds through Old Naples, the historic 3rd Street district. We also will go to the Naples Pier (great photo opportunity, facilities, and a quick break), then proceed up through the scenic 5th Avenue district and lastly through Cambier Park. See our map for the specific route. 

Q: How long is the tour?

The tour itself is a little over an hour long. The safety video and initial ride training is about another 30 minutes, for a total of about 90 minutes.

Q: How often are the tours?

A: We offer 4 tours daily! 9:00am, 11:00am, 1:30pm & 3:30pm

Q: What is the maximum number of riders at once?

A: We are able to accommodate up to 28 riders at once, with advanced purchase.

Q: When will my card be charged?

A: Your credit card will be charged the day before your tour and will be provided a receipt via email for your records.

Q: Are we able to do a private tour?

A: Yes! Please contact our sales professionals at [email protected] or 239-260-3272 to inquire.

Q: How fast do the Segways go?

A: The average tour speed is about 8mph, similar to the speed of a fast jog.

Q: Is there a minimum age to take the tour?

A: Yes, the minimum age is 12 years old under the supervision of a paying adult.

Q: Is there a weight limit to participate in the Segway tour?

A: Yes, guests must weigh at least 80lbs (36kg) and cannot exceed 300lbs (118kg).

Q: Can more than 1 guest ride on a Segway at a time?

A: No, under no circumstances can more than one guest be on a Segway at a time.

Q: What is your cancellation policy?

A: Guests may cancel at any time by calling us at (239) 262-7300 or replying to your email confirmation.  Cancellations received within 24 hours of your scheduled tour departure are non-refundable.

Q: Do I need a reservation?

A: It is advised that guests make reservations as our tours do fill up.  We will always try to accommodate walk-in guests.

Q: Is the tour rain or shine?

A: For the safety of our guests and guides alike, we do not permit our Segway tour to operate in the rain and/or when our larking lot, the streets, sidewalks and pavements are wet.

Q: Should I bring water on the tour?

A: Absolutely! We have space on each Segway for water as well as handbags/person belongings.

Q: Can I ride if I am pregnant?

A: Unfortunately, no. Due to the potential risk to both the child and/or mother; pregnant guests may not participate.

Q: Can I ride a Segway before I purchase tickets?

A: Unfortunately we do not offer test rides. Your tour will include ride training in our parking lot prior to your tour departure.

What People Are Saying

  • star rating  I took this tour with a friend from out of state last week and had a great time! It was a lot of fun and our guide Carl was great… read more


    star rating  We celebrated my son’s 40th birthday with a Segway Tour with Carl as our guide. 3/5 in our party had never been on a Segway. Carl was an excellent teacher… read more


    star rating  I had an amazing time with Carl as my tour guide. He was absolutely fantastic! Carl was knowledgeable, fun, respectful and patient. It was obvious that safety was a priority… read more


    star rating  Carl did a great job. Will return with other friends.
    I don’t do "reviews" but Carl did such a great job, I will take part of my vacation time to… read more

  • star rating  Carl was fantastic highly recommend very knowledgeable of the area. Good way to see a lot quickly. First time on a segway they are pretty easy to get… read more


    star rating  Taylor my guide was excellent. From the instruction on the Segway throughout the tour he was very thorough and knowledgeable about the history of the area. I would recommend Taylor… read more


    star rating  Carl made sure that we had an awesome experience for our first time on segways. He made us feel comfortable and we had a great time on the tour. Definitely… read more


    star rating  Carl was a super tour guide for our very first segway ride. Very nice scenic route and great supervision. Thanks Carl you rock!!!

  • star rating  Beautiful experience with Carl as our tour guide. Learned so much about the city and the wildlife. 10/10


    star rating  We had an awesome experience with our tour guide Carl! This is a great way to see and hear about the history of Naples!


    star rating  Segways are so much fun to ride! After a quick lesson in the parking lot and a few minutes of practice you will be at ease riding it. Karl did… read more


    star rating  Fantastic fun and felt very safe. Saw the loveliest parts of Naples in a way that kept us entertained. Carl was a fantastic guide, knowledgeable, funny and kept us having… read more

  • star rating  We had a great time on this Segway tour! Our guide Carl was awesome and really great with out 3 girls! Highly recommend!


    star rating  I’ve taken this tour multiple times over the last 6+ years. Each one is top notch and slightly different; learn something new each time. All my kids and their… read more

    Bethany R

    star rating  Had a great time with Taylor as our tour guide, very funny and informative. Gave a lot of info about the area and the boardwalk had a lot of cool… read more


    star rating  We greatly enjoyed our recent Segway tour of Naples. It was just our family of five (all adults) on the tour. My older son and his wife had never ridden… read more

  • star rating  My husband and I took a Segway tour with Taylor last week. We had a fabulous time. Everything was perfect and Taylor was so helpful, congenial and extremely knowledgeable about… read more


    star rating  Highly recommend and would do again! Definitely fun to learn all the history around Naples. Thanks Carl!!


    star rating  Awesome experience! The tour was wonderful and Taylor, our tour guide, was great! Highly recommended! Especially fun if it’s one’s first time riding a Segway!


    star rating  We had an awesome time exploring Naples! Carl was a very patient and helpful tour guide when learning about how to ride; I’m so glad we had him to show… read more

  • star rating  I really enjoyed the guided Segway tour through Naples. Our Tour Guide Carl did an excellent job.. He was very knowledgeable about the area and how to ride the Segways.… read more


    star rating  We had fun Segway-ing with Carl as our tour guide. He was patient with helping us learn to maneuver the Segways. He was also a good public speaker & very… read more


    star rating  We had a great tour of the Naples area with Carl!! He gave us lots of information and history about Naples as we rode our Segways – would definitely… read more


    star rating  Hands down one of the coolest experiences my bf and I have done here in Naples. This is was our first time doing the Segway tour and it definitely won’t… read more

  • star rating  I did the Segway tour led by Carl May 21, 2022 on a get together with 5 High School friends. We had a blast despite the “feels like 103” degree… read more


    star rating  Awesome trip with Taylor. My daughter was nervous but he made it fun. I loved all of the spots that he took us too that I d rather not of… read more


    star rating  Sooo… A friend told me how great their tour was with the tour guide Taylor @Seway of Naples. I was looking forward to doing a tour with him, but… read more


    star rating  On May 1st I did the Segway Tours of Naples with my mom and aunt and it was so nice. Carl was our tour guide and he was really nice… read more

  • star rating  We enjoyed ourselves very much – great fun & informative!!!
    Carl – our tour guide – was awesome. He gave us a thorough one-on-one segway training in the parking… read more


    star rating  Carl our Segway guide was awesome! He was very knowledgeable and very patient with me as I was a first time rider. He explained the do’s and dont’s very clearly.… read more


    star rating  Had a great time. This is our 4th time in Naples. Tour Guide "Carl" was great. We will be back!! Do recommend it if you have… read more


    star rating  Great fun, safe and informative. Well managed by Brian. Machines were robust and easy to use. Even for us pensioners. Thank you.